Clear Answers for Small Business Owners

At Hawks Bookkeeping, we understand that outsourcing your books can feel like a big step. That’s why we believe in full transparency and ongoing communication. Below, you’ll find answers to the most common questions we hear from clients across Rock Springs, WY and beyond.

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Whether you're just starting a business or looking to switch from another provider, we’re here to help you make informed decisions about your financial operations.

General Bookkeeping FAQs

What exactly does a bookkeeper do?
 A bookkeeper tracks and organizes all of your business’s financial transactions. This includes recording income and expenses, managing receipts and invoices, reconciling accounts, and producing reports like profit & loss statements and balance sheets.

How is bookkeeping different from accounting?
Bookkeepers handle day-to-day financial tracking and records. Accountants typically use those records to file taxes, give strategic advice, or perform audits. At Hawks Bookkeeping, we provide clean, accurate books your accountant will love.

Do I really need a bookkeeper if I have accounting software?
 Yes. Software can automate some tasks, but it still needs human oversight. A bookkeeper ensures everything is categorized correctly, reconciled, and reviewed — preventing costly mistakes or tax surprises.

Service-Related Questions

What services do you offer?
We provide a full range of bookkeeping services, including:

Monthly and catch-up bookkeeping

Receipt and invoice processing

Expense tracking

Accounts receivable and accounts payable

Payroll and QuickBooks cleanup

Profit & loss and balance sheet reporting

Tax-ready financials and audit support

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We serve many industries, including construction, medical, real estate, trucking, e-commerce, nonprofits, and more.

QuickBooks & Software Questions

Do I need to use QuickBooks to work with you?
 No. While we specialize in QuickBooks, we can work with other platforms or even help transition you to a new system if needed.

Can you help clean up my QuickBooks account?
 Yes. We offer QuickBooks cleanup services to fix past errors, reorganize your chart of accounts, and ensure everything is accurate and audit-ready.

Will I still have access to my books?
 Absolutely. We believe in transparency. You’ll have full access to your financial records at all times — we just make sure they’re accurate and up to date.

Pricing & Billing

01

How much do your services cost?

Our pricing depends on the complexity, volume, and frequency of your bookkeeping needs. We offer custom quotes after a free consultation. You’ll never be locked into a one-size-fits-all plan.

02

Do you offer flat-rate pricing or monthly plans?

Yes. Most clients prefer flat-rate monthly pricing, which provides consistent service and predictable costs. We’ll work with you to design a plan that fits your business and your budget.

03

Is there a contract or commitment required?

No long-term contract is required. We work with businesses on a monthly basis and can adjust services as your needs grow or change.

Getting Started

Two people, one in a blazer, one in a button-down, at a table, discussing documents.

How do I get started?

It starts with a free consultation. We’ll discuss your current setup, goals, and pain points. From there, we’ll recommend services that fit your business.
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What do you need from me to begin?

We’ll ask for basic financial access — like your bank statements, past records, receipts, and access to your accounting software (if any). Don’t worry — we’ll walk you through everything step by step.
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Can you work with my CPA or tax preparer?

Yes. We often collaborate directly with accountants and tax professionals to make sure they receive clean, organized records — which saves you time and money.
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How long does onboarding take?

Onboarding usually takes just a few days once we have access to your records. If your books need cleanup, the process may take a bit longer, but we’ll always provide clear timelines upfront.

Still Have Questions?

We’re happy to walk you through any part of the process. Whether you need help organizing your receipts, understanding your reports, or cleaning up your QuickBooks, we’re just a call or message away.

Let’s schedule your free consultation — virtual and flexible 24/7.

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